I am CEO of the international consulting and training organization, Business Improvement Architects. In this role, I give advice, train and coach executives and managers to improve their operational processes. I have been instrumental in helping my clients increase productivity and profits with my clear processes and quality approach. Whether helping my clients to improve leadership performance, turn around projects in crisis or implement change management or quality management, I excel at my work.  

 
I earned the designation of Certified Speaking Professional. This designation is the speaking industry’s international measure of professional platform skill. CSP is conferred throughout the International Federation of Professional Speakers only on those who have earned it by meeting strict criteria. Less than ten percent of professional speakers hold this professional designation around the world.
 
I am also a management consultant who loves to share my business secrets for operational success with business audiences. I deliver keynote presentations to audiences around the world with the same passion, spark, energy and creativity that I give to my business clients. My combination of charm, humour and professional know-how are always a hit! I love to travel, appreciate meeting people from different countries and am sensitive to their own cultural uniqueness. I have worked as a keynote speaker around the world including: USA, Canada, Mexico, Hong Kong, China, Malaysia, India, Indonesia, Thailand, United Arab Emirates, Finland, Republic of Czech, Croatia, Australia, New Zealand and England. I work hard to tailor all of my keynote presentations for each audience so that they are relevant and effective and includes real life business stories to make them interesting. 
 
I have been featured and published in over 500 different magazines and industry publications around the world. In fact, the Project Management Institute, an international organization, wrote an article about me in their magazine, PM Network in July, 2005. This magazine featured me on their cover.
 
In addition to my busy professional speaker and training schedule, I also hold a number of leadership positions including: faculty member of Memorial University; Centre for Management Development and faculty member of the American Society for Quality.  
 
I am a Professional Member of the Canadian Association of Professional Speakers (CAPS), member of the Global Speakers Network, member of the Project Management Institute (PMI) and Senior Member of the American Society for Quality (ASQ).
 

 

 

My Keynote Presentation Topics include:
·         There’s more than “I” in Innovation
·         Innovation in a Time of Transition
·         Organizational Change that Sticks
·         Project Auditing for Risk Assurance
·         What Quality Professionals Need to Know to Sleep Better at Night
·         Creating Operational Success through Organizational Effectiveness
My Workshop Topics include:
·         Strategic Thinking
·         Leading and Coaching for Organizational Success
·         Developing the Strategic Change Plan
·         Innovation: From Vision to Reality
·         Critical Thinking: From Analysis to Implementation
·         Strategic Quality Planning
·         Best Practice Auditing and Risk Assurance for Major Projects
·         Strategic Project Leadership
·         Project Management: Effective Planning, Execution and Control
·         Creating and Sustaining the Project Management Office
 
my biography (pdf)


Industry/Lines of Business:
Business Improvement Architects works with public and private sector executives and management around the world to help them improve their operational effectiveness. We have a unique combination of talents to coach and implement success in Strategic Planning, Leadership Development, Innovation, Project and Quality Management. Our Organizational Success System™ uses our industry knowledge and expertise to help you achieve operational success. The key to operational success is organizational excellence. Making sure that every person and every department in your organization is working in the most effective and efficient manner. At bia™ we ensure that your Operational Effectiveness reflects this goal.


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Universities:


Memberships:
Canadian Association of Professional Speakers, American Society for Quality, Project Management Institute